Shipping Policy
Shipping Policy
Orders are processed within 7–10 business days, excluding weekends and holidays.
Processing times may be extended during new releases, limited drops, or high-volume periods.
Once an order has been processed, it cannot be modified or canceled.
Shipping Methods & Delivery
Shipping options and estimated delivery times are shown at checkout.
Delivery timelines are estimates and begin once the order has shipped, not when the order is placed.
We are not responsible for delays caused by carriers, weather, customs, or other factors beyond our control.
Domestic Shipping
Orders ship from within the United States.
Shipping rates are calculated at checkout based on destination and package weight.
Signature confirmation may be required for higher-value orders.
International Shipping
International shipping rates are calculated at checkout.
Customers are responsible for all customs duties, taxes, and import fees.
We do not mark packages as gifts or undervalue shipments.
International delivery times vary by destination and customs processing.
Address Accuracy
Customers are responsible for providing an accurate and complete shipping address.
Orders returned due to incorrect or incomplete addresses may be subject to reshipping fees.
We are not responsible for packages delivered to incorrectly entered addresses.
Lost or Stolen Packages
Once an order is marked as delivered by the carrier, responsibility transfers to the customer.
We are not responsible for lost or stolen packages after delivery confirmation.
If a package is lost in transit, please contact the carrier directly with the tracking number provided.
Damaged Packages
If your order arrives with visible shipping damage, notify us within 5 days of delivery.
Include your order number and clear photos of the packaging and item.
We will review the claim and determine next steps.
Shipping Confirmation
Once your order ships, you will receive a confirmation email with tracking information.
Please allow up to 24 hours for tracking updates to appear.